sanjiv kumar
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All of a sudden, app has stopped responding. Unable to access on mobile. Goes into a hang after pin is entered. Statement "shield running at half-integration" pops up. But have not been able to log in for over a month. Before that all was well. Have been writing to SCB, I don't think their technical team knows what is wrong. They keep repeating the same steps and questions despite my multiple responses.
9 people found this review helpful
Standard Chartered Bank PLC
July 20, 2022
Hi Sanjiv, we are sorry to hear that. Request you to please uninstall and reinstall the latest version of SC Mobile app. If you still face any issues please send us a message via DM on Twitter @stanchartHelpIN or inbox to our Facebook page Standard Chartered India with the case ID GOO22_841467 and our team will assist you further. ~KC
Kumar Pratap
Total scam guys. Never ever opt for SC bank credit card or any other services. I was told no charges joining/annual, and later they charged me before even using the card for any payment. Customer service is the worst of all. Poor UI design. Interface developed by students would be better.
Standard Chartered Bank PLC
April 16, 2024
Hi Pratap, this is not the experience we would like you to have. We request you to kindly fill in your details in the following link with the reference number GOO24_1447293 https://www.sc.com/in/hereforgood/apply/ and we will get in touch with you. ~ JM
Bhuvi bhaskar
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As a credit card user, I must express my disappointment with the SC mobile app's UI and user experience. It is undoubtedly the worst I've encountered. Navigating feels like running a marathon just to find basic functions. For instance, when searching for the credit card transaction controller, I was met with frustration as it was nowhere to be found within the app's menu. Resorting to the web-based help section only led me to instructions for another country's app, adding to the confusion.
20 people found this review helpful
Standard Chartered Bank PLC
April 2, 2024
Hi, we haven’t heard from you since our last message. We request you to kindly fill in your details in the following link with the reference number GOO24_1421274 https://www.sc.com/in/hereforgood/apply/ and we will get in touch with you. ~PN